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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Goody OneShoe Hoppinfast

May 5, 2026

5  out of  5
rating by Goody OneShoe Hoppinfast
"Khrystyna and Brooke are both lovely. They were patient, kind and friendly with all my needs and questions. I HIGHLY recommend them."
We responded:
"Wow, thank you for the 5-star review, Goody! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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adam hucks

May 1, 2026

5  out of  5
rating by adam hucks
"Amazing customer service! Super easy and quick. They insured my classic import vehicle with ease."
We responded:
"adam, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brooke Allen’s Team—we are always here to help!"
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Rekia Simmons

April 30, 2026

5  out of  5
rating by Rekia Simmons
"I’ve been working with Brooke on and off for the past 3–4 years, trying to find the right time and fit to switch over to State Farm. She always made a point to check in around my renewal periods, compare rates, and make sure I had the best options. Well… it finally happened—and now I’m officially a State Farm customer! 😊"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Charleston to know that you had such a wonderful experience with us here on State Farm Agent Brooke Allen’s Team."
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Melissa Williams

April 30, 2026

5  out of  5
rating by Melissa Williams
"Brooke and her team are absolutely amazing! Anytime I have a question they respond back in a timely manner! They saved me a ton of money on insurance and have been excellent at making sure I know of all the ways to save! Give them a call today for all your insurance needs!!"
We responded:
"Thank you so much for the 5-stars, Melissa! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brooke Allen’s Team anytime."
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Dennis “Chef” L

April 30, 2026

5  out of  5
rating by Dennis “Chef” L
"Pricing , customer service, timely manner, efficient, over all the best I've had to deal with."
We responded:
"Dennis, thank you for your wonderful review of State Farm Agent Brooke Allen’s Team!"
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Jennifer Wilson

April 14, 2026

5  out of  5
rating by Jennifer Wilson
"Dealing with insurance can be a confusing or even scary task for people that don't know much about it (like myself!), but Brooke Allen with State Farm makes everything easy to understand. She is so incredibly helpful and has always answered my questions quickly and clearly. She's helped me get the best rates I could find across insurance companies on both my renter's and car insurance policies. She's also been great about letting me know how I can save more money with the different discounts they offer. I would highly recommend you contact her if you are currently shopping around! She's a pleasure to work with."
We responded:
"Thank you so much for the 5-stars, Jennifer! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brooke Allen’s Team anytime."
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Isaac Alston

April 8, 2026

5  out of  5
rating by Isaac Alston
"I love my car insurance Ms. Brooke is one great agent. I don't have no complaints about my car insurance. I do recommend everybody to go to this car insurance because it will work out for you."
We responded:
"Isaac, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brooke Allen’s Team—we are always here to help!"
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William Evans

March 31, 2026

5  out of  5
rating by William Evans
"Highly recommend!!! Brooke has been great to work with. She made sure to let us know everything step by step and she’s saving us over $100 a month. Brooke responds to emails, calls & txts very quickly and is always there to help."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Charleston to know that you had such a wonderful experience with us here on State Farm Agent Brooke Allen’s Team."
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heath p

February 18, 2026

5  out of  5
rating by heath p
"If you think you’re paying too much for current insurance check with these guys, they lowered mine dramatically highly recommend them"
We responded:
"We appreciate your review, heath. We are so happy that you had such a wonderful experience with State Farm Agent Brooke Allen’s Team here in Charleston ! "
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JD Zeliff

October 6, 2025

5  out of  5
rating by JD Zeliff
"Brooke Allen is everything you’d want in an insurance agent—professional, knowledgeable, and genuinely invested in her clients. She took the time to explain my coverage options clearly and made sure I had the right protection for my needs. What really stands out is the personal relationship she builds—Brooke doesn’t treat you like just another policy, but as someone she truly cares about. I feel confident knowing she’s in my corner."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dan Stirling

October 3, 2025

5  out of  5
rating by Dan Stirling
"In July my former auto insurance provider sent me a quote for the next term, jacking my rates by 26%!!! I sent the quote to Brooke, and she was able to get me the same coverage for less than 2/3 what I was quoted, less than I had paid the last term. She walked me through every step of the process, made it very easy to switch. So glad I had Brooke to reach out to!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Catherine Taylor

September 26, 2025

5  out of  5
rating by Catherine Taylor
"Brooke at State Farm is amazing! She is so knowledgeable and always takes the time to explain coverages in a way that’s easy to understand. She offers a wide variety of options with great rates and can insure just about anything from homes and cars to recreational vehicles and even jewelry. I highly recommend Brooke to anyone looking for an insurance agent who truly cares about getting you the best protection."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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hannah jeffries

August 12, 2025

5  out of  5
rating by hannah jeffries
"Brooke was a fabulous representative and helped me get all my car insurance details sorted. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cathy Smith

June 19, 2025

5  out of  5
rating by Cathy Smith
"Zion was my rep. He was outstanding. He was courteous professional and extremely knowledgeable. Normally I’m extremely hesitant and guarded but he put me at ease with his demeanor. I feel he is a true professional and cares about his clients. Highly highly Recommend him and his team"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Stephen Annese

June 19, 2025

5  out of  5
rating by Stephen Annese
"Khrystyna Turkits was a pleasure to deal with. She made the process quite easy and painless."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Roslio Ibarra

January 14, 2025

5  out of  5
rating by Roslio Ibarra
"I'm very happy with your service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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nick santangelo

November 8, 2024

5  out of  5
rating by nick santangelo
"Excellent customer service they take their time and always make sure I’m covered even call me when there is a lower rate Brooke Allen State Farm is definitely recommended she takes care of all my insurance needs auto home and umbrella policies Thank you for always taking care of me"
We responded:
"Thank you so much Nick. We are grateful you have chosen our office for you and your families insurance needs. We appreciate your business!"
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Savannah Hollifield

November 8, 2024

5  out of  5
rating by Savannah Hollifield
"I’ve been with progressive for as long as I can remember, I’ve never been one to stray from what I’m familiar with. With that being said I noticed my premium kept increasing dramatically with no cause. It wasn’t until Brooke and Cecilia broke everything down for me in a way I could comprehend, I realized I was paying a large sum for the bare minimum coverage. They worked diligently together to find me a rate that was cost efficient for me with coverage I never knew I could have. I’m paying less for more and could not be more appreciative. They are amazing and recommend them to anyone who will listen!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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dakota sonier

November 8, 2024

5  out of  5
rating by dakota sonier
"Cece was such a help!"
We responded:
"Thank you for your kind words Dakota. We appreciate you!"
Profile photo of Олексій Деделюк

Олексій Деделюк

November 8, 2024

5  out of  5
rating by Олексій Деделюк
"Great customer service. I worked with Khrystyna. But everyone else was also super friendly and knowledgeable. Getting your first insurance is always stressful, but these guys made it a seamless process. Definitely recommend!"
We responded:
"Thank you for taking the time to share your experience! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Erik B. Hansen

November 8, 2024

5  out of  5
rating by Erik B. Hansen
"I’ve worked with Brooke since purchasing my townhouse in 2021. Her team provided great customer service when they quoted coverage for my home so I switched my auto coverage, too. Brooke was amazing and so helpful when I had an auto accident and then the very next day was involved in another accident. What a nightmare, but I knew I was in good hands. Brooke and her team are amazing and I’d highly recommend. 10/10"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Sara S

November 7, 2024

5  out of  5
rating by Sara S
"I had USAA for insurance most of my life and always thought it was the best option. My friend raved about how much they appreciated the service Brooke gave them so i decided to reach out for a quote. Brooke was able to quote me at a better rate with higher coverage and the personal customer service she has provided has been better than any insurance company I have worked with. She even encouraged me to keep checking rates with USAA in case that became a better option in the future."
We responded:
"Thank you for your positive feedback, Sara. We are grateful that you have had a positive experience and appreciate your business so much! "
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Erin Leonard

November 7, 2024

5  out of  5
rating by Erin Leonard
"We have been more than satisfied with Brooke Allen as our insurance agent. She is very personable and easy to work with. She truly wants the best for her clients even if that means they can find a better rate elsewhere. She and her staff are always ready and willing to answer any questions we have. Would highly recommend her services!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Juliet Kolterman

November 7, 2024

5  out of  5
rating by Juliet Kolterman
"Was shopping around for car insurance and Cecilia was by far the most pleasant/professional agent I dealt with. Would highly recommend working with her if you’re in the market."
We responded:
"Thank you Juliet! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Megan Shanahan

November 7, 2024

5  out of  5
rating by Megan Shanahan
"I recently switched to State Farm for my car insurance, and I couldn't be happier with the decision. The customer service is top-notch; the girl I spoke to (Cecilia I believe) was incredibly helpful and knowledgeable. She took the time to explain all my options and helped me find the best coverage for my needs at a very competitive rate. The process was smooth and hassle-free, and I feel confident that I'm in good hands. Highly recommend to anyone looking for reliable and affordable car insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "